Terms & Conditions
Last updated: 28-12-2025
1. General
By accessing or using www.matevea.com, you agree to these Terms & Conditions. If you do not agree, please do not use our website.
2. Products
Matevea sells non-consumable lifestyle products, including:
* Mate Thermoses
* Mate Cups & Metal Straw
* Natural Flavors & Mate Containers (empty, reusable)
* Gift Sets
No consumable products (mate, dried fruits, herbs, or food items) are sold.
Images showing fruits or herbs are for illustrative purposes only.
3. Pricing & Availability
- All prices are displayed in AED unless stated otherwise
- Prices may change without prior notice
- Product availability is subject to stock
4. Orders & Payments
- Orders are confirmed upon successful payment
- We reserve the right to refuse or cancel orders due to errors, fraud suspicion, or stock issues
- Payments are securely processed via approved payment gateways
5. Shipping
- Delivery timelines are estimates and not guaranteed
- Delays caused by couriers, customs, or external factors are beyond our control
6. Intellectual Property
All content on this website, including logos, images, text, and designs — is the intellectual property of Matevea and may not be used without written permission.
7. Limitation of Liability
Matevea shall not be liable for:
- Indirect or consequential damages
- Misuse of products
- Delays or failures beyond reasonable control
Products are intended for lifestyle use only.
8. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to UAE courts.